Crystal Paw Cat Collar Charms

Wipe clean with a damp cloth and leave to dry.

UK Delivery

Free UK Delivery on orders over £40 (Standard Tracked).

Service	Estimated delivery	Price
Standard Tracked Delivery	2–3 working days	£3.95
Express Tracked Delivery	1–2 working days	£4.95
Special Delivery	1 working day (for high value / urgent orders)	From £8.00 (calculated at checkout)

We ship UK orders using Royal Mail Tracked services (no signature required). Delivery times are estimates and may vary during busy periods.

Pre-order items

If your order contains a pre-order item, we’ll dispatch your order once all items are in stock so everything arrives together. If you’d like in-stock items sent sooner, please contact us and we can arrange a separate shipment (additional postage applies).

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International Delivery

We offer tracked international delivery. Prices are shown at checkout based on destination and order size.

Region	Estimated delivery	Service
Europe	3–7 working days	Tracked Airmail
Rest of World	3–10 working days	Tracked Airmail

Please note: international deliveries may be subject to customs duties and local taxes, which are the responsibility of the recipient.

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Dispatch Times

Estimated delivery times do not include processing. We aim to dispatch orders within 1 working day (pre-orders and bespoke items excluded).

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Returns & Exchanges

We accept returns and exchanges up to 30 days after delivery. Items must be unused, securely packaged, and returned with any tags attached.

Return postage is the customer’s responsibility unless an item is defective or we’ve made a mistake, in which case we’ll reimburse return postage up to the value of a standard tracked return.

Bespoke items (such as personalised cat clothes, or cat collars adjusted using our Custom Fitting Service) are non-returnable unless defective.